Skills
B2B Lead Generation, Client Relationship Management, Client Experience (CX), Client Satisfaction, Customer Onboarding, Escalation Management, Financial Markets, Payment Industry, Interpersonnal Communication, Key Performance Indicators, Portfolio Management, Key Stakeholder Management, Retention Strategies, Renewal Strategies, Stock Exchange, Corporate Finance, Technical Knowledge, SFTP, API, Platforms, Voice of the Customers, Operationnal Efficiency
About
I enjoy problem-solving in sometimes chaotic environments, develop and apply retention and sales strategies and, above all, build, nurture and grow entrusted long-lasting tailored relationships by promoting a competitive service to a portfolio of key customers.
The cross-colaborative, cross-regional and multilingual role I evolved in over the las five years has enabled me to gain expertise over the DACH and French markets, on fostering product adoption and loyalty and on managing and supporting key stakeholders to achieve their strategic projects.
I would be thrilled to share my work strenghts, consultative skills and integrity to a technological company and leverage them.
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