To support our rapidly growing customer base in Stuttgart, Germany, we are looking for an experienced, enthusiastic, and driven Sr. Customer Program Manager to support our automotive business.
Responsibilities
- Articulate key program information internally and externally to stakeholders and key program sponsors.
- Develop and deliver the defined program scope to ensure customer requirements are successfully achieved.
- Represent company interests at customer meetings, build events and via other means of communication.
- Perform planning activities such as WBS, project charters and project plans. Follow defined methods and procedures for implementing new program development through the launch of product.
- Coordinate program activities.
- Perform program-level Risk/Impact Analysis reviews and define and record recovery strategies, including response plans and role ownership.
- Construct and maintain detailed Gantt charts to the performance baseline representative of the SOW detailed in defined project plans.
- Perform critical path analysis and work with internal team to generate recovery plans to safeguard program milestones.
- Support Change Management activities to achieve program objectives.
- Provide leadership during program assessments with appropriate corporate/plant personnel.
- Prepare various program reports to confirm that the Scope/Quality/Cost of the program is on track.
- Owns accounts and identifies and realizes opportunities within the automotive market.
- Builds multi-level customer relationships to support account strategy and coordinate the use of internal resources including local application engineers and business unit staff, and overseas design teams to drive design wins.
- Provides value-added feedback on customer needs to management business units and customer service teams.
Qualification
- A result-oriented, driven, and enthusiastic Program Manager with extensive launch experience with Automotive customers (OEMs) in EU.
- Demonstrated background in driving success in the Automotive Market at a Tier 1 supplier.
- Bachelor's degree in Electronics/Electrical Engineering/Computer Engineering or equivalent.
- 6+ years' experience in new product development or program/project management.
- Demonstrated ability to manage various engineering disciplines including Software, Hardware, Mechanical, Functional Safety, and Cybersecurity.
- Product Development experience from quote to production.
- Experience managing within a matrixed environment including Quality, Purchasing, Engineering, Sales, and Finance.
- Strong interpersonal skills and a team player with ability to work effectively on cross-functional teams.
Nice to Have
- MBA or Mechanical Engineering Degree
- PMP certification or equivalent experience/certificate
- Global Product Development experience
- A background in launching opto-mechatronic/ sensor solutions (Lidar/ Camera/ 3D systems)
